Acker has nearly 10 years of IT Services leadership experience and is well respected among the IT community. With a strong background in field service operations and development within the IT industry, Acker’s focus is new business growth and retention. He has held positions with a range of Fortune 500 companies and start up organizations including CompUSA TechPro, AT&T ConnecTech, Flextronics Firedog, and Field Solutions. He is a graduate of University of Washington and currently serves as the Chair of the CompTIA IT Services and Support Community.
Valento has over 15 years’ experience in the IT services industry with primary focus on managed deployments. He has held Project Management, Program Management and Director roles for large enterprise organizations and smaller startup companies (Dell, Field Solutions, Rollouts, TechSolve). Valento is spearheading the development and implementation of a variety of project management tools (route optimization, site scheduling, streamlined project planning). He earned his BA from University of Minnesota-Duluth.
Bailey is a passionate industry leader with over 25 years’ experience in building desktop, on-line and mobile applications. He spent over 10 years in Silicon Valley where he developed extensive experience in a wide variety of industries including bio-technology, finance, health, retail, real estate and more.
Bailey built the original online platform for Technician Bureau. After the sale to Field Solutions in 2007, he and his team built the leading platform for the Field Service industry. In addition, he has designed and delivered several top 10 ranked smart phone (iPhone) applications within the game, music and automotive industries, and more recently built applications specific to the field service industry. He is a graduate of New Mexico State University.